Terms & Conditions

1. Description of Service

UsecaseFinder is an AI Readiness Assessment and Implementation Planning Platform designed to help business leaders identify high-ROI opportunities for artificial intelligence adoption within their organizations. The Platform provides the following core services:

• An adaptive AI-powered diagnostic interview consisting of approximately 5–7 contextual questions tailored to your business context.
• Real-time ROI estimation based on your responses, calculated using industry benchmarks from published research sources.
• Automated generation of opportunity assessment reports, including prioritized AI use cases, projected ROI ranges, and implementation considerations.
• Optional upgraded services including detailed Executive Roadmap reports, RFP generation tools, implementation timelines, and agency matching.
• Agency referral services connecting users with vetted AI implementation partners.

The Platform uses artificial intelligence, including large language models and algorithmic analysis, to process your inputs and generate its outputs. The Platform is a diagnostic and planning tool and does not itself implement AI solutions within your organization.

2. Eligibility

You must be at least eighteen (18) years of age or the age of legal majority in your jurisdiction, whichever is greater, to use the Platform. By using the Platform, you represent and warrant that you meet this eligibility requirement. If you are accessing the Platform on behalf of a business entity, you further represent and warrant that you are authorized to accept these Terms on behalf of that entity and to bind that entity to these Terms.

3. Account Registration and Security

The Platform uses a progressive account creation model. You may begin using the Platform without creating an account. Certain features, including report delivery, require you to provide a valid email address. Full account registration with a password is required only if you choose to upgrade to a paid tier.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at hello@usecasefinder.ai if you become aware of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate any account that we reasonably believe has been compromised or is being used in violation of these Terms.

4. Service Tiers and Pricing

4.1 Free Summary Report

The Platform offers a complimentary Summary Report that includes high-level opportunity categories and a total estimated ROI range. The Free Summary Report requires a valid email address for delivery. No payment information is required for this tier.

4.2 Executive Roadmap

The Executive Roadmap is a premium, one-time purchase that unlocks the full assessment including specific dollar estimates, detailed implementation plans, RFP generation tools, vendor scorecards, and agency matching services. The current price for the Executive Roadmap is listed on the Platform at the time of purchase.

4.3 Quarterly Re-Assessment Subscription

Users may optionally subscribe to a Quarterly Re-Assessment service, which provides updated analyses as your business evolves. Subscription pricing, billing cycles, and renewal terms are displayed at the time of subscription and are subject to change with reasonable notice.

4.4 Pricing Changes

We reserve the right to modify pricing at any time. Any price changes will not affect purchases or subscriptions already confirmed at the time of the change. For active subscriptions, we will provide at least thirty (30) days' notice before any pricing change takes effect for your next billing cycle.

5. Payments, Billing, and Refunds

All payments are processed through Stripe, Inc., a third-party payment processor. By making a purchase, you agree to Stripe's terms of service in addition to these Terms. We do not store your full payment card details on our servers.

All fees are quoted and charged in United States Dollars (USD) unless otherwise indicated. You are responsible for any applicable taxes, duties, or levies imposed by your jurisdiction.

5.1 Refund Policy

Because the Platform delivers digitally generated reports and analysis immediately upon purchase, all sales are generally considered final. However, if you believe your report was not delivered, was materially defective, or you experience a technical issue that prevented you from receiving the service you paid for, please contact us at hello@usecasefinder.ai within fourteen (14) days of purchase. We will review refund requests on a case-by-case basis and may, at our sole discretion, issue a full or partial refund.

5.2 Subscription Cancellation

You may cancel your Quarterly Re-Assessment subscription at any time through your account dashboard or by contacting us at hello@usecasefinder.ai. Cancellation will take effect at the end of your current billing period. No prorated refunds will be issued for partial billing periods.

6. AI-Generated Content and Disclaimers

The Platform utilizes artificial intelligence to analyze your inputs and generate reports, ROI projections, opportunity assessments, and implementation recommendations. You acknowledge and agree to the following:

• Estimates, Not Guarantees: All ROI projections, savings estimates, and financial figures provided by the Platform are estimates based on the information you supply, combined with industry benchmarks from third-party research sources (including but not limited to McKinsey, Forrester, Gartner, and Zendesk). These estimates are projections and are not guarantees of actual results. Actual outcomes will vary based on your specific circumstances, implementation quality, market conditions, and numerous other factors.
• Informational Purposes Only: The Platform's outputs are intended for informational and planning purposes only. They do not constitute professional consulting advice, financial advice, legal advice, or any other form of professional counsel. You should consult with qualified professionals before making significant business decisions based on the Platform's outputs.
• Methodology Transparency: The Platform uses explicit formulas applied to your inputs, benchmarked against published research. While we strive for accuracy and transparency in our methodology, we do not warrant that the methodology is error-free or that the underlying third-party research data is accurate or current.
• No Liability for Business Decisions: The Company shall not be liable for any business decisions you make, investments you undertake, or actions you take based on the Platform's outputs. You assume full responsibility for evaluating the suitability of the Platform's recommendations for your specific situation.
• AI Limitations: Artificial intelligence systems have inherent limitations. Outputs may contain inaccuracies, may not account for all relevant factors specific to your business, and should be independently verified before reliance.

7. Agency Referral Services

The Platform may offer to connect you with vetted third-party AI implementation agencies ("Agency Partners"). You acknowledge and agree that:

• Agency Partners are independent third parties, not employees, agents, or affiliates of the Company.
• The Company does not guarantee the quality, timeliness, or outcome of any work performed by an Agency Partner.
• Any engagement with an Agency Partner is a separate contractual relationship between you and that agency. The Company is not a party to, and bears no responsibility for, any such engagement.
• The Company may receive referral fees or commissions from Agency Partners. This commercial relationship is disclosed here for transparency and does not affect the neutrality of the Platform's diagnostic recommendations, which are generated independently of any agency relationships.

8. Intellectual Property

8.1 Company Intellectual Property

The Platform, including its design, software, algorithms, methodologies, user interface, text, graphics, logos, trademarks, and all related intellectual property, is owned by or licensed to Virtual Trade Tours LLC and is protected by United States and international copyright, trademark, patent, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Platform's intellectual property except the limited license to use the Platform as described herein.

8.2 Your Content

You retain ownership of the information and data you provide to the Platform during the diagnostic interview ("Your Content"). By submitting Your Content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and analyze Your Content solely for the purposes of providing and improving the Platform's services. We may also use anonymized and aggregated data derived from Your Content for research, benchmarking, and product improvement purposes, provided that such data cannot reasonably be used to identify you or your organization.

8.3 Generated Reports

Reports and analyses generated by the Platform based on Your Content are provided to you for your internal business use. You may share reports within your organization and with your professional advisors. You may not resell, redistribute, or publicly publish the reports or their methodology without our prior written consent.

9. Acceptable Use

You agree not to use the Platform in any manner that:

• Violates any applicable local, state, national, or international law or regulation.
• Infringes upon the rights of any third party, including intellectual property, privacy, or publicity rights.
• Involves submitting false, misleading, or fraudulent information to manipulate the Platform's outputs.
• Attempts to reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying methodology of the Platform.
• Introduces viruses, malware, or other harmful code to the Platform.
• Attempts to gain unauthorized access to the Platform, other users' accounts, or our systems and networks.
• Uses automated tools, bots, scrapers, or similar technology to access the Platform without our prior written consent.
• Uses the Platform to develop a competing product or service.
• Resells, sublicenses, or commercially exploits the Platform or its outputs beyond the scope permitted in these Terms.

We reserve the right to suspend or terminate your access to the Platform, without notice, if we reasonably believe you are engaging in prohibited conduct.

10. Disclaimer of Warranties

THE PLATFORM AND ALL SERVICES, CONTENT, AND OUTPUTS PROVIDED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE PLATFORM WILL BE ACCURATE, RELIABLE, OR COMPLETE; (C) THE ROI PROJECTIONS OR FINANCIAL ESTIMATES WILL REFLECT ACTUAL BUSINESS OUTCOMES; OR (D) ANY DEFECTS IN THE PLATFORM WILL BE CORRECTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, THE COMPANY'S LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, members, managers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any content or data you submit to the Platform; or (e) your engagement with any Agency Partner introduced through the Platform.

13. Third-Party Services

The Platform may integrate with or link to third-party services, including but not limited to Stripe for payment processing, email delivery services, and Agency Partner platforms. These third-party services are governed by their own terms of service and privacy policies. The Company is not responsible for the availability, accuracy, content, or practices of any third-party service. Your use of third-party services is at your own risk.

14. Modifications to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Effective Date" at the top of this document and, where feasible, provide notice via the email address associated with your account or through a prominent notice on the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform.

15. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. You may stop using the Platform at any time. Upon termination, your right to access the Platform ceases, though sections of these Terms that by their nature should survive (including Sections 6, 8, 10, 11, 12, and 17) shall remain in full force and effect.

If you have an active paid subscription at the time of termination by us without cause, we will issue a prorated refund for the unused portion of your subscription period.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall first be subject to good-faith negotiations between the parties for a period of thirty (30) days. If the dispute is not resolved through negotiation, it shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in the State of Texas. The arbitrator's decision shall be final and binding.

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

17. General Provisions

• Entire Agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding the Platform and supersede all prior or contemporaneous agreements, representations, and understandings.
• Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
• Waiver. The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the Company.
• Assignment. You may not assign or transfer these Terms or your rights hereunder without the Company's prior written consent. The Company may assign these Terms without restriction.
• Force Majeure. The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, or third-party service outages.
• Notices. All notices under these Terms shall be in writing. Notices to the Company should be sent to hello@usecasefinder.ai. Notices to you will be sent to the email address associated with your account or posted on the Platform.

18. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us: